Returns & Exchanges

At Plum, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process and attach it securely to your package.

• 3.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.